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Two-Thirds of CIOs Called on to Generate Revenue, More CIOs Report Directly to CEO than Ever, Harvey Nash/KPMG CIO Survey finds

Press Release from May 23, 2016

Largest global IT leadership survey reveals a more creative, influential CIO, but 65 percent are hindered by the greatest tech skills shortage since Great Recession

NEW YORK - May 23, 2016 - More CIOs report directly to the CEO (34 percent) than at any time in the past decade, rising 10 percent over last year, according to the 2016 Harvey Nash/KPMG CIO Survey. CIOs with a direct report to the CEO are also the happiest (87 percent report job fulfillment). The findings highlight how CIO priorities continue to shift, revealing the CEO now focuses on IT projects that make money (almost two thirds, 63 percent), compared to save money (37 percent). In fact, some of the traditional top CIO priorities have seen the biggest drop in importance over the last four years. Increasing operational efficiencies has dropped 16 percent, and delivering stable IT performance has dropped 27 percent.

However, the survey showed that despite being more creative and increasing their influence, CIOs say they still are being hindered by the greatest technology skills shortage since the Great Recession almost a decade ago. Almost two-thirds (65 percent) of CIOs say they believe a lack of talent will prevent their organization from keeping up with the pace of change, a 10 percent increase in just 12 months. Data analytics is the most in-demand skill for the second year running, at 39 percent. The biggest jump in skill demand year-over-year is digital, up 21 percent, and security, up 17 percent. Companies most crave the newer digital and IT strategy skills, according to the survey.

In its 18th year, the Harvey Nash/KPMG CIO Survey is the largest IT leadership survey in the world, and more than any other time, the survey results reveal an undeniable increase in the influence of the CIO. There is even more significant change happening with CIOs in smaller businesses, as they are more than five times as likely to spend the majority of their time working on external-facing projects such as developing stakeholder relationships and growth strategies, instead of traditional IT functions like systems and infrastructure.

"The Harvey Nash/KPMG CIO Survey reveals today's IT landscape has dramatically shifted in the last 3 years more so than we've seen in the past 18 years of the survey," said Harvey Nash USAPAC President and CEO Bob Miano. "As the CIO role grows in influence, there is more opportunity for the CIO than ever before. The impact of digital strategies, increase in diversity leadership and importance of cyber security are driving this change."

"The role of the CIO in today's business is truly focused on innovation now," said Marc Snyder, KPMG's CIO Advisory Global Center of Excellence leader. "CIOs are no longer focused solely on delivering the right technology to enable the enterprise, rather they are now the key agent of change for moving enterprise strategy forward. This survey confirms that more than ever before, IT leaders must be strategic partners with the CEO." 

Additional findings from the 2016 Harvey Nash/KPMG CIO Survey include:

Women in IT - Women in IT leadership roles rises by a third
• Women in senior IT leadership roles has risen by a third - up from 6 to 9 percent in the last year
• Sixteen percent of the U.S. survey respondents were female, compared to eleven percent of the global respondents. The global figure is up from 8 percent last year and is the first time in the survey's history women made up more than one in ten participants.
• A  third of CIOs report that they now have a formal diversity initiative in place

Digital - Less evidence of a turf war over who owns it
• One in five companies now employs a Chief Digital Officer, almost tripling the number since 2014
• CDOs are twice as likely to report to the CEO (46 percent) than to the CIO (21 percent)
• The CEO is most likely to "own" digital, at 21 percent
• IT (16 percent) is almost twice as likely to "own" digital as their marketing peers (9 percent)

Cyber security - A third of global CIOs responded to cyber attacks in the last two years
• Almost a third (28 percent) of CIOs have had to respond to a major IT security or cyber attack on behalf of their organization in the last two years
• Almost half of CIOs (49 percent) report data loss and privacy risks as the biggest challenge with adopting cloud technology
• Only a fifth (22 percent) of CIOs feel confident their organization is very well prepared to identify and respond to cyber attacks compared to nearly a third in 2014

Outsourcing and contingent labor - for skills and flexibility, not to save money
• This year's survey supports the fundamental change in the reason for outsourcing: companies are primarily outsourcing for skills and flexibility, not to save money 
• Half of CIOs (50 percent) will increase investment in outsourcing this year, up by four percent from 2015
• In the last five years organizations where the majority of their IT workforce is contingent has grown by 33 percent (9 percent to 12 percent)
• One in ten CIOs (10 percent) at small organizations will rely on contingent staff for more than three quarters of their team, which is five times higher than the rate CIOs at large organizations

For more information about the survey and to request a full copy of the results, please visit or email

About the Survey
The 2016 Harvey Nash/KPMG CIO Survey is the largest IT leadership survey in the world in terms of number of respondents. The survey of 3,352 CIOs and technology leaders was conducted between December 12, 2015 and April 10, 2016, across 82 countries.

About Harvey Nash Inc.
Harvey Nash Inc. is the U.S. division of the Harvey Nash Group, a global professional recruitment firm and IT outsourcing service provider traded on the London Stock Exchange since 1997. Harvey Nash has helped over half the world's leading companies recruit, source and manage the highly skilled talent they need to succeed in an increasingly competitive, global and technology driven world. With 7,000 experts in 43 offices across Europe, Asia and North America, Harvey Nash has the reach and resources of a global organization, and it fosters a culture of innovation and agility that empowers all employees across the world to respond to constantly changing client needs. Harvey Nash works with clients, both big and small, to deliver a portfolio of services: IT recruitment, IT outsourcing/offshoring and executive search. To learn more, please visit Follow us: and

KPMG LLP, the audit, tax and advisory firm (, is the U.S. member firm of KPMG International Cooperative ("KPMG International"). KPMG International's member firms have 174,000 professionals, including more than 9,000 partners, in 155 countries.


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