Anna Frazzetto
Chief Digital Technology Officer & SVP
Harvey Nash
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Is your team CX savvy enough?
November 27, 2017
It's no longer enough to have a team that knows how important CX is. You need expertise for continuous CX improvement and innovation. My full blog "Is Your Team CX Savvy Enough?" which was featured on CIO.com, will help evaluate if your business is lagging or leading in customer experience.